Journal Technologies
Journal Technologies is seeking an Intermediate Technical Support Analyst to provide remote technical software support for its eSeries product suite, handling customer inquiries via phone, email, and portal, troubleshooting issues, and ensuring timely resolution within SLAs. The role involves collaboration with product and professional services teams, documentation in the knowledge base, and occasional on‑call and on‑site support.
Headquarters
Los Angeles, California, United States
Company Size
201-500 employees
Founded
1992
Journal Technologies is a legal technology company that provides cloud-hosted software for courts and criminal justice agencies, including courts, prosecutors, public defenders, and related offices. Its product suite streamlines operations with electronic case management, e-filing, online payments, public access portals, and workflow automation. The company emphasizes secure, configurable cloud delivery, integrations, and data-driven reporting to improve efficiency, transparency, and access to justice for state and local jurisdictions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Journal Technologies.
6% below the average for this role