Intermediate Technical Writer
Global Relay(1 day ago)
About this role
An intermediate Technical Writer position on Global Relay’s Technical Communication team focused on producing user-facing and developer-facing documentation for the company’s cloud archiving, surveillance, and eDiscovery products. The role supports clear product communication and helps maintain documentation standards and style across releases.
Required Skills
- Technical Writing
- User Documentation
- API Documentation
- MadCap Flare
- WordPress
- Salesforce Knowledge
- Zendesk
- Microsoft Office
- Email Campaigns
- Photoshop
+10 more
Qualifications
- Degree/Diploma in English, Technical Writing, Computer Science or Related Field
About Global Relay
globalrelay.comGlobal Relay provides cloud-based electronic communications archiving, messaging, supervision, and eDiscovery solutions for regulated organizations. Its platform captures, stores and indexes email, instant and social messaging, and other digital communications to meet retention, surveillance and legal discovery requirements. Financial services and other compliance-driven firms use Global Relay for secure, searchable archives, supervision workflows, analytics and AI-enabled insights to accelerate investigations and regulatory reporting. The company emphasizes global scale, security, and integrations with leading collaboration and trading platforms.