Atento
A Quality and Training Subject Matter Expert (SME) with at least 1 year of experience providing quality management, training, and real-time floor support in a customer-focused environment. The role involves monitoring performance, delivering training programs, and offering on-the-floor assistance during evening shifts to ensure high standards and efficient operations.
Headquarters
Madrid, Community Of Madrid, Spain
Company Size
10001+ employees
Founded
1999
Atento is a multinational leader in customer experience (CX) and business process outsourcing (BPO), offering consulting-led, managed services to design and operate customer-centric programs. It supports clients across technology, telecommunications and other industries with customer care, back‑office outsourcing, digital transformation and AI‑driven optimization. Atento combines consulting, technology and operations to improve engagement, efficiency and measurable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Atento.