Internal Sales Support Representative

Tom James Company(10 months ago)

Franklin, TNOnsiteFull TimeJunior$42,022 - $56,689 (estimated)Sales

About this role

The Internal Sales Support Representative at Tom James in Franklin, TN supports retail locations and the sales team by managing internal order, payment, and account processes. The role focuses on accurately handling transaction queues, researching discrepancies, and maintaining clear account records. It also involves responding to inquiries from Sales Professionals and performing general administrative duties to keep operations running smoothly. This position is part of a collaborative, office-based team within a growing, vertically integrated clothing retailer.

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Required Skills

Order Processing
Payment Resolution
Account Maintenance
Issue Escalation
Customer Support
Data Entry
Discrepancy Research
Policy Guidance
Administrative Tasks
Aging Accounts Review

+10 more

Qualifications

High School Diploma

About Tom James Company

tomjames.com

Tom James Company creates custom, made-to-measure suits, dress shirts and professional wardrobe pieces for busy professionals. Its network of personal clothiers provides on-site fittings and wardrobe consultations, offering a wide selection of fabrics, styles and tailoring options. The service emphasizes convenience, precise fit and handcrafted quality, positioning Tom James as a full-service provider for executive and corporate wardrobes.