Internal Service Representative

Medavie Blue Cross is seeking an Internal Client Service Representative to join the Group Service team, where you will partner with Account Executives and operational teams to support the sale and retention of group insurance plans. This role involves managing the full-service lifecycle for an assigned portfolio, including onboarding, renewals, and ongoing support while ensuring a seamless client experience. You will act as a primary contact to resolve inquiries, track requests in Salesforce, and coordinate with internal departments to address complex insurance needs.