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Internal Systems Engineer (Applied AI) at Impact.com - ApplyBlast

Internal Systems Engineer (Applied AI)

Impact.com

3 months ago

3.6 on Glassdoor

Cape Town, South Africa

Hybrid

Full Time

Senior

0 applicants

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About this role

The Internal Systems Engineer (Applied AI) at impact.com builds and maintains AI-powered tools, agents, and a shared platform to supercharge Customer Operations teams. This role involves integrating applied AI into workflows using modern frameworks, architecting agentic systems, and developing robust internal software integrations like FreshDesk widgets. The engineer partners with non-technical stakeholders to elevate their pilot projects with engineering rigor while fostering a self-serve environment for building agents.

Responsibilities

Build and maintain AI-powered tools and agentic workflows for Customer Operations
Develop a shared agent platform enabling self-service deployment for non-engineers
Integrate applied AI into existing SaaS platforms using REST APIs and modern frameworks
Design reusable templates and abstractions for scalable AI system deployment
Collaborate with stakeholders to translate process flows into functioning hosted applications

Skills

About Impact.com

impact.com

Headquarters

Santa Barbara, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Impact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.