International CX Specialist
InPost
About this role
The International CX Specialist is responsible for designing and optimizing customer experience across international markets to enhance user satisfaction and support company expansion. The role involves creating customer journey maps, analyzing data, and ensuring consistency across touchpoints in a dynamic environment.
Skills
About InPost
inpost.plInPost is a tech-enabled logistics company from Poland that operates a large network of automated parcel lockers (Paczkomaty) alongside courier and last‑mile delivery services. It offers e‑commerce integrations, APIs, a mobile app, and solutions for parcel pickup/drop‑off, home delivery and returns management designed to simplify customer experience and reduce delivery costs. The company has expanded across Europe (including the UK and Italy) and is publicly listed on Euronext Amsterdam.
About InPost
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for InPost.
Salary
$60k – $80k
per year
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