Teleperformance
The Specialized Services Supervisor leads a team of interpreters at Teleperformance, leveraging the TOPS methodology to drive productivity, quality, and client satisfaction. This hybrid role involves real-time monitoring, agent coaching, schedule management, and strategic alignment with client goals across omnichannel support environments. The position requires strong leadership skills to ensure policy compliance and continuous KPI achievement for the team.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
Teleperformance didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role
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