Assurant
The Intraday Real-Time Analyst monitors and manages high-volume call and chat traffic to ensure efficient resource deployment and adherence to client service level agreements. The role involves real-time adjustments, staff optimization, and collaborating with operations teams to meet operational performance goals. This position requires analytical skills to analyze intraday trends and communicate performance data to management.
A leading global protection company that safeguards and services connected devices, homes, and automobiles in collaboration with the world’s top brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Assurant.
43% below the average for this role