Investigations & Response Project Manager - Games Moderation
Netflix(3 months ago)
About this role
The role focuses on leading operational escalation management in the games space at Netflix, analyzing data and trends to enhance moderation processes and ensure high standards from vendor partners. Collaborating with various stakeholders, you will drive continuous improvement and operational excellence in moderation standards while preparing the teams for new game or feature launches.
Required Skills
- Operational Excellence
- Data Analysis
- Vendor Management
- Communication
- Collaboration
Qualifications
- 5+ Years of Experience in Games Moderation
- Direct Experience with Sensitive Legal Escalations
- Strong Knowledge of Moderation Tooling
- Experience in Customer Service Operations
- Fluency in English
About Netflix
netflix.comWatch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
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