Paysign
The Investigator I serves as the primary point of contact for cardholders regarding fraud and dispute claims, managing cases from intake through resolution. This role involves conducting investigative reviews of disputed transactions, collecting necessary documentation for chargeback submissions, and communicating case outcomes to cardholders. The position ensures all cases are resolved accurately and within regulatory and network timeframes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Paysign.