oraclecloudinfrastructure
The Investment RM role involves managing customer interactions through ticket resolution and outbound calls for NPS and document clarifications. The position requires monitoring key performance indicators such as CSAT, FRT, and AHT to ensure service quality. Additionally, the role includes escalating customer cases to internal technical and product teams via Jira tickets.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.