Investor Service Associate

Upstart(6 months ago)

RemoteFull TimeJunior$92,000 - $134,000Investor Services

About this role

The Investor Services Associate - Diligence is part of Upstart’s Investor Services team and supports the firm’s relationships with institutional investors by enabling a consistent, high-quality diligence experience. The role contributes to the scalable growth of Upstart’s capital markets platform within a digital-first, remote-first environment. It operates primarily on West Coast hours to align with team and investor schedules.

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Required Skills

Diligence Management
Audit Support
Request Coordination
Cross-Functional Collaboration
Documentation
Process Improvement
Project Tracking
Risk Escalation
Investor Relations
Data Validation

Qualifications

Bachelor's Degree

About Upstart

upstart.com

Upstart is an AI-driven lending platform that partners with banks and credit unions to offer personal loans, auto refinancing, and debt consolidation while expanding access to affordable credit. Founded by ex-Googlers, it uses a proprietary underwriting model that goes beyond FICO—incorporating signals like schools attended, area of study, academic performance, and work history—to identify high-quality borrowers, including those with limited credit history. Consumers can check rates online with no impact to their credit and access fast funding with transparent pricing and no hidden fees. Financial institutions integrate Upstart to originate loans more efficiently and reach underserved borrowers.