IP Core Network Specialist

This role involves providing expert-level technical support, incident management, and service restoration across complex IP/MPLS, transport, and optical network environments. The specialist will serve as a senior technical interface for customer escalations, lead technical bridge calls during high-priority incidents, and drive service improvements through root cause analysis and proactive communication. The position requires strong expertise in multi-vendor technologies including Nokia, Huawei, and Cisco platforms to maintain network stability and ensure service reliability.