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I&P - GN - SONG - AI & Data - Service - Decision Science - Manager at Accenture - ApplyBlast

I&P - GN - SONG - AI & Data - Service - Decision Science - Manager

Accenture

6 days ago

3.9 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Manager

0 applicants

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About this role

The Decision Science Manager leads enterprise AI transformation programs, managing end-to-end Contact Centre AI workstreams from discovery through delivery and operational transition. This role involves translating business challenges into prioritized AI use cases, designing scalable Agentic and Generative AI solutions, and driving business development and client engagement. The position requires guiding cloud AI implementations and coaching multidisciplinary teams to deliver measurable improvements in customer service metrics.

Responsibilities

Manage enterprise AI transformation programs and contact centre AI workstreams
Design and deliver scalable AI solutions across cloud platforms
Lead multidisciplinary teams and drive business development efforts

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.