Velonetic
The ITSM Incident, Problem, and Change Request Coordinator manages and optimizes IT Service Management processes to ensure high-quality service delivery and alignment with business objectives. This role involves governing incident, problem, and change management workflows, coordinating escalations, conducting root cause analyses, and maintaining process documentation. The position requires strong collaboration with technical and non-technical stakeholders to improve customer satisfaction and operational efficiency.
Headquarters
London, England, United Kingdom
Company Size
501-1000 employees
Founded
1999
Leading, shaping, and building the digital future of the global insurance marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Velonetic.
Velonetic didn’t post a salary, so this is our estimate from similar listings.
45% below the average for this role