oracle-cloud.com
The IS Support Analyst I provides primary support services to internal users by troubleshooting, diagnosing, and resolving user issues and work requests in accordance with service level agreements. Support includes system access, hardware, application software, and basic network communication issues. The role involves responding to technical and applications support requests, documenting and tracking issues, and ensuring timely resolution and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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