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ISSRRN0001121 - Infra Tech Support Practitioner Copy 37 at Accenture - ApplyBlast

ISSRRN0001121 - Infra Tech Support Practitioner Copy 37

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Junior

0 applicants

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About this role

This role focuses on building expertise in Service Desk Management by supporting production system availability and adhering to service level agreements. Key duties include driving incident and outage resolution, restoring services efficiently, and maintaining disaster recovery procedures to ensure operational continuity.

Responsibilities

Ensure production systems meet defined service level agreements
Drive incident and outage resolution with clear communication
Facilitate efficient restoration of services to the production environment
Establish and maintain disaster recovery procedures
Maintain data retention practices aligned with organizational policies

Skills

Qualifications

Bachelor's Degree in relevant field

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.