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IT Analyst II at Zoom - ApplyBlast

IT Analyst II

Zoom

2 months ago

3.6 on Glassdoor

Seattle, Washington, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Analyst II provides on‑site technical assistance to employees, executives, and new hires in Zoom’s Seattle office, handling hardware, software, networking, and SaaS issues while managing device lifecycles and onboarding processes. The role requires strong diagnostic skills, customer‑first mindset, and proficiency with macOS, Windows, ServiceNow, and Okta.

Responsibilities

Diagnose and resolve hardware, software, networking, and SaaS issues
Provide dedicated IT support to senior leaders and executives
Manage full device lifecycle and onboarding for new hires

Skills

Qualifications

Bachelors in Science, Engineering, MISOkta Certified Professional

About Zoom

zoom.us

Headquarters

Tunis, Tunis, Tunisia

Company Size

11-50 employees

Founded

2001

View Profile

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.