IT Analyst (Problem Analyst)
TaskUs(1 month ago)
About this role
A Problem Analyst at TaskUs is responsible for identifying, analyzing, and resolving recurring incidents and underlying issues within the IT environment. This role emphasizes root cause analysis, trend analysis, and collaboration with various teams to enhance service reliability and prevent future incidents.
Required Skills
- Problem Management
- Root Cause Analysis
- Trend Analysis
- Collaboration
Qualifications
- Bachelor’s Degree in ECE
- Computer Engineering
- Computer Science
- Information Technology
About TaskUs
taskus.comTaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.
View more jobs at TaskUs →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at TaskUs
Similar Jobs
Analyst – IT Problem Management (Root Cause Analysis Investigations)
Marsh(3 months ago)
Problem Manager
LSEG(4 months ago)
Incident & Problem Management
DXC Technology(1 month ago)
Senior Problem Manager (Hybrid)
Broadridge Financial Solutions(1 month ago)
IT Service & Incident Analyst
Global Payments(21 days ago)
Senior IT Infrastructure Problem Engineer, Managed Services
Rockwell Automation(1 month ago)