IT Analyst
Artera(1 day ago)
About this role
The IT Analyst will support company-wide endpoints and user access management at a digital health SaaS company, reporting to the Manager of Information Technology. The role involves onboarding to existing policies and processes, participating in compliance and security activities within a regulated federal environment, and collaborating across teams to maintain operational continuity. This is an in-office role based in Santa Barbara, CA, working closely with IT and cross-functional partners.
Required Skills
- Systems Access
- Troubleshooting
- User Administration
- Risk Analysis
- Performance Testing
- Escalation
- Documentation
- Cross Collaboration
- MacOS Admin
- AV Support
+3 more
About Artera
artera.ioArtera is a patient communication platform (Healthcare Messenger) that helps healthcare organizations engage single patients, specific cohorts, or entire patient populations through intelligent, secure messaging. It offers targeted campaigns, automated reminders and workflows, and two‑way communication to improve outreach, adherence, and patient experience. Built to integrate with clinical systems and support compliant healthcare messaging, Artera provides segmentation and analytics to measure and optimize engagement. Providers use it to reduce no‑shows, streamline patient outreach, and manage population health more effectively.