Mercer
The IT Application Support Analyst provides second-line support for business-critical applications, primarily focusing on Mercer Wealth and Retirement solutions. This role involves investigating and resolving technical issues, monitoring application performance, and collaborating with internal technology teams to ensure reliable service delivery. The position requires a candidate with a strong IT background, troubleshooting skills, and a basic understanding of databases and SQL.
Mercer is a global consulting and solutions firm that redefines the world of work, reshapes retirement and investment outcomes, and unlocks real health and well-being for employees. As part of Marsh McLennan Companies, Mercer provides advisory services and products across human capital, retirement, investments, health, and benefits to organizations worldwide. The firm helps employers attract and retain talent, design retirement programs and investment strategies, and improve well-being initiatives. Mercer operates under the Mercer brand in the United States and includes affiliated entities such as Mercer PCS.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercer.
Mercer didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role
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