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IT Application Support Officer at Deloitte - ApplyBlast

IT Application Support Officer

Deloitte

3 months ago

3.8 on Glassdoor

Luxembourg, Luxembourg

Onsite

Full Time

Senior

0 applicants

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About this role

A senior IT Application Support professional joins Deloitte Luxembourg to provide first-line support for internal users within a hybrid Windows/Linux environment. The role involves diagnosing application incidents, maintaining technical documentation, and participating in firm-wide IT implementation projects. Candidates must possess deep expertise in system operations, cloud infrastructure, and ITIL processes while driving automation initiatives.

Responsibilities

Diagnose and resolve complex application incidents in hybrid environments
Centralize, analyze, and document technical issues using rigorous methodologies
Prioritize and escalate service requests while adhering to SLA guidelines
Participate in implementing new IT solutions and infrastructure projects
Drive automation initiatives and continuous improvement processes

Skills

Qualifications

Bachelor's degree in Computer ScienceITIL Certification

About Deloitte

deloitte.com

Headquarters

Belgrade, Central Serbia, Serbia

Company Size

10001+ employees

Founded

1845

View Profile

Deloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.