IT Applications Support Specialist

JUST ONE | Recruitment & Executive Search agency(8 months ago)

HybridFull TimeSenior$107,073 - $144,653 (estimated)Information Technology

About this role

An Application Support professional responsible for ensuring the availability, performance, and reliability of business applications while providing technical support to end-users and central departments. The role manages incidents and service requests via ITSM platforms, collaborates with development teams and vendors for maintenance and upgrades, and contributes to operational reporting and documentation. It operates within SLA frameworks to drive continuous improvement and minimize service disruptions.

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Required Skills

Incident Management
SLA Management
Service Catalog
SQL
Scripting
Monitoring
Automation
ITSM
SAP
Observability

+2 more

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field
ITIL Certification (Preferred)

About JUST ONE | Recruitment & Executive Search agency

justone.gr

JustOne is a digital solution provider that specializes in creating innovative strategies and services for businesses, particularly in the e-commerce sector. By leveraging advanced technology and data-driven insights, JustOne helps companies enhance their online presence and optimize their customer engagement. Their suite of offerings includes website development, digital marketing, and customer relationship management solutions aimed at driving growth and improving user experiences. With a focus on customization and performance, JustOne caters to the unique needs of each client, ensuring they stand out in a competitive marketplace.