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© All Rights Reserved. ApplyBlast.com
Er2
ER2 is seeking an IT Asset Management Ticket Support Specialist to manage hardware-related service requests through ServiceNow for corporate clients. This role focuses on processing, prioritizing, and fulfilling tickets related to the hardware lifecycle, including deployments, returns, and repairs, while ensuring adherence to client SLAs. The position serves as a key link between warehouse operations and client employees, emphasizing logistics and inventory control over technical support.
ER2 is an IT asset management company that helps organizations discover, track, secure, and optimize hardware and software across their environments. They combine innovative tools and expert services to improve performance, strengthen security, ensure compliance, and reduce lifecycle costs. ER2’s offerings focus on asset discovery, lifecycle management, and reporting to give IT teams clear visibility and control. Their mission, "Empower Uniqueness," emphasizes tailored solutions that fit each customer's needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Er2.