IT Asset Technician

KeenLogic is seeking a self-motivated Tier II Help Desk Analyst and Asset Technician to provide onsite technical support for Intel-based PCs, Apple workstations, and custom business applications in Alexandria, VA. The role involves troubleshooting workstation issues, managing hardware and mobile devices, and ensuring compliance with IT asset policies through audits and documentation. The successful candidate will collaborate with internal teams and manufacturers to resolve complex technical problems and maintain accurate asset records.