ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

IT Associate End User Support Specialist at PTC - ApplyBlast

IT Associate End User Support Specialist

PTC

3 months ago

4.1 on Glassdoor

San Ramon, CA

Hybrid

Full Time

Junior

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

The IT Associate End User Support Specialist provides first-level technical assistance to employees, resolving hardware, software, and network issues while managing account access and equipment maintenance. The role involves documenting support tickets, escalating complex problems, and contributing to IT knowledge base articles to ensure smooth system operations.

Responsibilities

Provide first-level technical support for hardware and software issues
Troubleshoot desktop and laptop operating system errors
Manage user account access and password resets
Install and maintain IT equipment including printers
Document support tickets and resolutions in IT systems

Skills

Qualifications

Associate's degree in Information TechnologyCompTIA A+ certification

About PTC

ptc.com

Headquarters

Boston, Massachusetts, United States

Company Size

5001-10000 employees

Founded

1985

View Profile

PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.