IT Client Services Lead
Cepheid
About this role
The ITCS Lead at Cepheid is responsible for delivering high-quality end-user IT services, focusing on managing and supporting devices like laptops, mobile devices, and conference room technology. They drive continuous improvement in user support processes and collaborate with cross-functional teams to ensure seamless technology experiences. The role involves technical support, vendor coordination, and aligning IT services with business needs.
Skills
Qualifications
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
Recent company news
Clinical Lab ProductsCDC Selects Cepheid as National Collaborator for Rapid Diagnostic Development
2 weeks ago
Barchart.comCepheid Selected by CDC as National Collaborator, Advancing Rapid Diagnostic Innovation to Strengthen U.S. Pandemic Preparedness
2 weeks ago
U.S. Department of War (.gov)DoD Awards a Maximum $565.8 Million Contract to Cepheid for Point-of-Care Medical Tests and Analyzers
Sep 12, 2025
TipRanksCepheid Wins CDC Contract to Fast-Track Rapid Diagnostics for Future U.S. Outbreaks
2 weeks ago
MedTech DiveCepheid to lay off 167 people in California
Apr 14, 2025
About Cepheid
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cepheid.
Salary
$95k – $114k
per year