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IT Client Support Specialist I at University of Central Florida - ApplyBlast

IT Client Support Specialist I

University of Central Florida

2 days ago

4.1 on Glassdoor

Orlando, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

University Operations at UCF is seeking an IT Client Support Specialist I to serve as a front-line technical resource for faculty, staff, and students. The role involves resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality client support both remotely and on campus. The position contributes to a mature IT service delivery environment by supporting incident management processes and serving as a lead resource at the student walk-up support location.

Responsibilities

Provide technical support for hardware, software, and operating systems across multiple channels
Deploy and support operating systems, software applications, and endpoint configurations
Document, track, and manage incidents, requests, and resolutions in ServiceNow

Skills

About University of Central Florida

ucf.edu

Headquarters

Orlando, Florida, United States

Company Size

10001+ employees

View Profile

UCF, Florida's Technological University, is a next-generation public research institute located in Orlando that offers 245+ degree programs across 12 colleges. UCF is ranked top 10 in innovation among public universities and is known for its interdisciplinary approach, leveraging emerging technologies in fields such as simulation, optics, space exploration, and hospitality. UCF collaborates with industry partners and conducts groundbreaking research to solve complex global challenges.