City of Mission Viejo
This role involves providing front-line Help Desk support at the Tech Hub counter and the Service Desk Call Centre, resolving client support calls, and updating data in the Help Desk database. The successful candidate will triage inquiries, dispatch calls to other teams, and assist with PC imaging, deployment, and lifecycle management. The position requires strong customer service skills and familiarity with various software and hardware systems.
Headquarters
Mission Viejo, California, United States
Company Size
201-500 employees
Founded
1988
The City of Mission Viejo is the municipal government serving Mission Viejo, California, providing local public services including civic administration, public works, recreation, planning, and community programs. The city supports residents and businesses through departments such as animal services, code enforcement, economic development, fire services, police, library, and utilities. As a public-sector organization, it focuses on community development, transparent governance, and quality of life for its residents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for City of Mission Viejo.
City of Mission Viejo didn’t post a salary, so this is our estimate from similar listings.