IT Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability , Assistant Vice President
State Street(6 days ago)
About this role
The IT Command Centre AVP is responsible for providing strategic leadership to maintain enterprise-wide IT service stability and resilience. The role involves managing incident response, overseeing operational health checks, and leading support during high-pressure situations across global environments.
Required Skills
- ITSM
- Incident Response
- Leadership
- Stakeholder Management
- ServiceNow
- Problem Solving
- Communication
- Operational Excellence
- IT Infrastructure
- Change Management
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
- ITIL Certification (Intermediate or Expert)
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