IT Command Centre EMEA, Vice President
State Street(1 month ago)
About this role
The IT Command Centre Regional Head is a senior leader in Global Technology Services accountable for regional production stability and service continuity. The role provides strategic oversight of 24/7 command center operations and ITSM governance to ensure audit readiness and operational standards. Weekend shift availability is mandatory as part of scheduled coverage.
Required Skills
- ITSM
- Incident Management
- ITIL
- Audit Compliance
- ServiceNow
- Remedy
- Leadership
- Change Governance
- Shift Management
- Excel
+5 more
Qualifications
- Bachelor's Degree
- Master's Preferred
- ITIL Certification (Intermediate/Expert)
- 8+ Years ITSM Leadership
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