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IT Configuration Management Analyst (Puerto Rico) at RTX - ApplyBlast

IT Configuration Management Analyst (Puerto Rico)

RTX

5 months ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The IT Configuration Management Analyst supports the accuracy and reliability of Configuration Management Database (CMDB) data within the ServiceNow platform. Responsibilities include discovery monitoring, reconciliation, data quality remediation, and collaborating with various domain teams to ensure operational stability and compliance. The role requires hands-on stewardship of CMDB frameworks to support incident response, asset management, and security functions.

Responsibilities

Execute daily CMDB operational processes to ensure data integrity
Monitor discovery health and troubleshoot failed configuration patterns
Reconcile CMDB data from authoritative sources and remediate quality issues
Partner with infrastructure and security teams to validate CI attributes
Document process updates and maintain audit-ready evidence for compliance

Skills

Qualifications

BS in related field5 years relevant experienceServiceNow Certified System Administrator

About RTX

rtx.com

Headquarters

Arlington, Virginia, United States

Company Size

10001+ employees

Founded

2020

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At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.