Velonetic
The IT CSD Support Associate answers inbound hotline calls and processes IT incident and service request tickets for end‑user clients in the EMEA and LATAM regions. The role involves qualifying tickets, applying knowledge‑base solutions, dispatching to the appropriate resolver groups, and ensuring compliance with security and data‑protection standards.
Headquarters
London, England, United Kingdom
Company Size
501-1000 employees
Founded
1999
Leading, shaping, and building the digital future of the global insurance marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Velonetic.
Velonetic didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role