IT Customer Service Analyst
oneidatechnicalsolutions
About this role
An IT Support Specialist provides first-line support, logs tickets, escalates issues, and ensures user satisfaction while following procedures and policies.
Skills
Qualifications
About oneidatechnicalsolutions
oneidainnovations.comOneida Innovations Group is a trusted IT and telecommunications provider delivering information technology solutions, network infrastructure, and logistics. They serve the U.S. government and a broad range of industries, including hospitality, gaming, healthcare, and higher education. The company operates through units such as Oneida Technical Solutions, Oneida Network Infrastructure, and Oneida Cyber Security, offering integrated services that span IT, communications, and secure infrastructure.
About oneidatechnicalsolutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for oneidatechnicalsolutions.
Salary
$92k – $138k
per year