Accenture
The IT Customer Service Analyst role involves managing customer support operations by resolving queries, handling escalations, and providing effective solutions for dissatisfied customers. The position requires closing faults and complaints within defined SLAs while managing non-voice interactions such as email, web, and chat. This role focuses on restoring normal service operations quickly and efficiently for non-voice customer interactions.
Headquarters
Canal Harbour, Westmeath, Ireland
Company Size
10001+ employees
Founded
1989
Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accenture.
Accenture didn’t post a salary, so this is our estimate from similar listings.
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