Sheppard Pratt
This role involves providing comprehensive IT support and troubleshooting for end users, including managing helpdesk tickets, resolving hardware and software issues, and assisting with system upgrades. The position requires maintaining professional relationships with users, documenting interactions accurately, and ensuring compliance with department SLAs and HIPAA regulations. Collaboration with cross-functional teams is essential to validate solutions and deliver high-quality technical support.
Sheppard Pratt offers inpatient, outpatient, home-based, school, and residential programs. Our programs and mental health services make healing a reality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sheppard Pratt.
14% below the average for this role