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© All Rights Reserved. ApplyBlast.com
SettleNOW
The Service Support Specialist I provides Tier 2 support by managing incident queues, resolving complex hardware and software issues, and ensuring adherence to Service Level Agreements. This role involves troubleshooting network access, performing system diagnostics, proactively monitoring application logs, and contributing to problem management processes. The position requires strong technical knowledge of Active Directory, TCP/IP, and enterprise applications within a corporate IT environment.
SettleNOW powers The Debt Settlement Registry, a centralized platform that services creditors and debt settlement agencies with tools for managing debt settlement portfolios. Its suite includes an Offer Strategy Engine, settlement letter automation, centralized payment processing, and integrated Tableau reporting dashboards. The platform is operated under Phillips & Cohen Associates, Ltd. and serves the debt settlement and financial services industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SettleNOW.
SettleNOW didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role