SettleNOW
The Service Support Specialist I provides functional Tier 2 support by managing incident and service request lifecycles, performing hardware and software troubleshooting, and monitoring system performance. The role involves resolving complex technical issues regarding network access, enterprise applications, and device break/fix scenarios while contributing to the problem management process.
SettleNOW powers The Debt Settlement Registry, a centralized platform that services creditors and debt settlement agencies with tools for managing debt settlement portfolios. Its suite includes an Offer Strategy Engine, settlement letter automation, centralized payment processing, and integrated Tableau reporting dashboards. The platform is operated under Phillips & Cohen Associates, Ltd. and serves the debt settlement and financial services industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SettleNOW.
SettleNOW didn’t post a salary, so this is our estimate from similar listings.