AmeriLife

IT Desktop Support Analyst I

AmeriLife

7 days ago
Clearwater, FL
Onsite
Full Time
Junior
0 applicants
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AmeriLife
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About this role

A Desktop Support Analyst I provides front-line technical support to end-users, focusing on troubleshooting basic hardware and software issues, assisting with Windows and Mac systems, and ensuring efficient operation of IT resources.

Skills

Qualifications

Associate degree in Information Technology (preferred)0–2 years of IT support experienceBasic knowledge of Windows (10/11) and macOS environmentsFamiliarity with Active Directory, Office 365, and basic enterprise toolsExposure to ITSM ticketing systems (e.g., ServiceNow, Jira, or Remedy)
AmeriLife

About AmeriLife

amerilife.com

AmeriLife markets and distributes life and health insurance, annuities and retirement planning solutions to help people live longer, healthier lives.

About AmeriLife

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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