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IT & Digital Experience Project Manager (experience in eCommerce platforms,Adobe,magento,shopify,etc) at Concentrix - ApplyBlast

IT & Digital Experience Project Manager (experience in eCommerce platforms,Adobe,magento,shopify,etc)

Concentrix

3 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

15 applicants

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About this role

An experienced Technical Project Manager leads critical IT operations and digital transformation initiatives, ensuring successful transitions into production environments. The role requires deep expertise in ITIL frameworks, particularly Service Transition, Change Management, and Release Management, while collaborating with cross-functional teams to deliver operational excellence. Candidates must demonstrate strong technical knowledge of eCommerce platforms and Agile methodologies to govern change activities and manage project risks effectively.

Responsibilities

Lead end-to-end delivery of IT operations and infrastructure projects
Integrate ITIL best practices throughout the project lifecycle
Drive collaboration across cross-functional teams for seamless execution
Oversee and govern change and release activities ensuring compliance
Proactively manage risks, dependencies, and issues to minimize disruption

Skills

Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related fieldsITIL v3 or ITIL v4 certificationPMP certificationPRINCE2 certificationScrum Master (CSM/PSM) certification

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.