IT Director, End User Services - Thailand
Lumentum Japan, Inc.(5 months ago)
About this role
Local End User Services lead for the Thailand site, representing global EUS and ensuring a consistent, high-quality employee IT experience. The role partners with site stakeholders and cross-functional teams to align local operations with enterprise standards and support manufacturing and engineering activities. It requires a seasoned IT professional able to lead teams, contribute to strategic planning, and drive continuous improvement.
Required Skills
- ITIL
- Incident Management
- Change Management
- Problem Management
- Asset Management
- ServiceNow
- Endpoint Security
- Device Management
- Desktop Engineering
- Collaboration Platforms
+7 more
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or Engineering
- 10+ Years IT Experience
- Experience with ServiceNow/ITSM tools
- Fluent English
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