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IT Field Support Technician at LifeStance Health - ApplyBlast

IT Field Support Technician

LifeStance Health

4 months ago

3.3 on Glassdoor

Hilliard-Truman, OH

Onsite

Full Time

Junior

0 applicants

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About this role

LifeStance Health is seeking a detail-oriented IT Support Technician to join their IT team and provide technical support to end-users. This hands-on role involves resolving hardware, software, and networking issues while ensuring the smooth operation of various systems. The successful candidate will manage user accounts, document incidents, and assist with device setup and decommissioning.

Responsibilities

Provide first- and second-level technical support to users via phone and email
Troubleshoot hardware, software, and networking issues on Windows and macOS systems
Configure and install workstations, laptops, printers, and mobile devices
Manage user accounts and permissions in Active Directory and Microsoft 365
Document all incidents, requests, and solutions in the ticketing system

Skills

Qualifications

High School Diploma

About LifeStance Health

lifestance.com

Headquarters

Scottsdale, Arizona, United States

Company Size

5001-10000 employees

Founded

2017

View Profile

Lifestance Health is a nationwide behavioral health provider delivering integrated mental health care through in-person clinics and virtual visits. They connect patients with licensed therapists, psychiatrists, and care teams for treatment of conditions like anxiety, depression, ADHD, and trauma using evidence-based therapies and medication management when appropriate. Lifestance emphasizes convenient access, insurance-friendly care, and personalized treatment plans to support long‑term mental wellness.