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IT Field Support Technician at LifeStance Health - ApplyBlast

IT Field Support Technician

LifeStance Health

4 months ago

3.3 on Glassdoor

Avon, IN

Onsite

Full Time

Junior

0 applicants

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About this role

LifeStance Health is seeking a detail-oriented IT Support Technician to provide technical assistance to end-users within their growing mental health practice group. The role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the reliable operation of network systems across various devices.

Responsibilities

Provide first- and second-level technical support via phone and chat
Troubleshoot hardware, software, and networking issues on multiple platforms
Configure and install workstations, laptops, and mobile devices
Manage user accounts and permissions in Active Directory systems
Document incidents and solutions in the ticketing system

Skills

About LifeStance Health

lifestance.com

Headquarters

Scottsdale, Arizona, United States

Company Size

5001-10000 employees

Founded

2017

View Profile

Lifestance Health is a nationwide behavioral health provider delivering integrated mental health care through in-person clinics and virtual visits. They connect patients with licensed therapists, psychiatrists, and care teams for treatment of conditions like anxiety, depression, ADHD, and trauma using evidence-based therapies and medication management when appropriate. Lifestance emphasizes convenient access, insurance-friendly care, and personalized treatment plans to support long‑term mental wellness.