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IT Field Support Technician at LifeStance Health - ApplyBlast

IT Field Support Technician

LifeStance Health

4 months ago

3.3 on Glassdoor

Warwick, RI

Onsite

Full Time

Junior

0 applicants

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About this role

LifeStance Health is seeking a detail-oriented IT Support Technician to provide first- and second-level technical assistance to end-users. Responsibilities include troubleshooting hardware and software issues, managing user accounts in Active Directory, and ensuring the smooth operation of IT systems. This hands-on role requires strong problem-solving skills and the ability to support various devices and networks in a fast-paced environment.

Responsibilities

Provide first- and second-level technical support via phone or chat
Troubleshoot hardware and networking issues on Windows and macOS systems
Configure and install workstations laptops and printers
Manage user accounts and permissions in Active Directory
Monitor system performance and escalate critical issues to senior staff

Skills

About LifeStance Health

lifestance.com

Headquarters

Scottsdale, Arizona, United States

Company Size

5001-10000 employees

Founded

2017

View Profile

Lifestance Health is a nationwide behavioral health provider delivering integrated mental health care through in-person clinics and virtual visits. They connect patients with licensed therapists, psychiatrists, and care teams for treatment of conditions like anxiety, depression, ADHD, and trauma using evidence-based therapies and medication management when appropriate. Lifestance emphasizes convenient access, insurance-friendly care, and personalized treatment plans to support long‑term mental wellness.