IT Help Desk Administrator

The IT Help Desk Administrator serves as the first point of contact for technical support across StrideCare's growing clinic network, resolving day-to-day end-user issues and supporting standard platforms and devices. This foundational role involves diagnosing and troubleshooting hardware, software, and networking issues while managing user accounts and licensing in Microsoft 365. The position also includes supporting onboarding of newly acquired practices and adhering to HIPAA regulations to maintain patient confidentiality and data security.