Sonepar
Sonepar Canada is seeking an IT Help Desk Associate to provide quality technical support via phone, email, and virtual meetings for hardware, software, and network issues. The role involves troubleshooting customer issues, documenting service tickets, and maintaining support procedures while ensuring reliable customer service. This position requires bilingual proficiency in French and English, along with a solid understanding of Windows 11, Office 365, and basic Active Directory.
Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sonepar.
Sonepar didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role