Ricoh USA
The IT Help Desk Engineer supports the Managed IT Services Department by handling service tickets, providing onsite support, and assisting with project work for clients. The role involves troubleshooting servers, workstations, networking equipment, and software, while delivering strong customer service and maintaining a positive company image.
Headquarters
Exton, Pennsylvania, United States
Company Size
10001+ employees
Founded
1962
Ricoh USA provides printing and digital business solutions—hardware (including multifunction printers), managed print services, and document- and workflow-management software—designed to help organizations manage and optimize information flow. The company combines devices, cloud and on‑prem software, and consulting to drive digital transformation, automate workflows, secure content, and support hybrid work. Serving enterprises and SMBs, Ricoh focuses on improving productivity, lowering operating costs, and delivering managed services backed by a broad service network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ricoh USA.
Ricoh USA didn’t post a salary, so this is our estimate from similar listings.
46% below the average for this role