IT Help Desk Lead
Switch
About this role
The IT Help Desk Lead ensures reliable end-user IT support at Switch, leading triage, escalation, documentation, and service improvement efforts while supporting on-site and remote users.
Skills
About Switch
switch-careers-quiz.comSwitch Careers Quiz is an online platform that helps adults explore new career options and plan a midlife career change through its Career Switch Test. The quiz analyzes your skills, interests, and values to generate a personalized list of professions that fit your lifestyle and provide actionable next steps. The site emphasizes clarity, fulfillment, and practical guidance for professionals in their 30s, 40s, or midlife who are seeking a more satisfying work life. With a focus on accessible insights and simple testing, it offers a straightforward path to a more fulfilling future.
About Switch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Switch.
Salary
$109k – $166k
per year