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IT Help Desk Leader at Intuitive Research and Technology - ApplyBlast

IT Help Desk Leader

Intuitive Research and Technology

3 months ago

4.9 on Glassdoor

Huntsville, AL

Onsite

Full Time

Senior

0 applicants

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About this role

The IT Help Desk Leader coordinates daily operations and provides advanced technical support for complex hardware, software, and network issues. This role involves mentoring team members, improving support processes, and serving as the primary escalation point for end-user requests. The position requires strong technical problem-solving skills and the ability to maintain a reliable IT support environment.

Responsibilities

Coordinate day-to-day help desk operations
Provide advanced technical support for complex issues
Mentor team members and improve support processes
Serve as primary escalation point for end users
Maintain reliable and efficient IT support environment

Skills

Qualifications

BS or BA degreeSecurity Clearance

About Intuitive Research and Technology

irtc-hq.com

Headquarters

Huntsville, Alabama, United States

Company Size

501-1000 employees

Founded

1999

View Profile

INTUITIVE is committed to being the leading systems, technology, and management solutions provider in our industry by delivering targeted results enhanced by advances in technology, best practices, and unparalleled customer support.